Privacy Policy

This Privacy Policy explains how Accountax & Learning (“Company,” “we,” “our,” or “us”) collects, uses, and safeguards your personal information when you access our website, use our services, or engage with us for tutoring and consultancy.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email, phone number, billing details, address.
• Educational and Professional Information: Course enrollment details, tutoring preferences, consultancy requirements.
• Financial Information: Payment card details and billing information (processed securely via third-party providers).
• Technical Information: IP address, browser type, operating system, device identifiers, usage data.
• Communication Information: Messages, inquiries, and communications exchanged with us.

2. How We Use Your Information

We use personal data only for lawful purposes, including to:

• Provide, operate, and manage our services (tutoring, consultancy, advisory).
• Process transactions and send invoices/receipts.
• Deliver course materials, study resources, and consultancy documents.
• Communicate with you regarding bookings, sessions, and support.
• Improve our website, services, and user experience.
• Comply with legal obligations, including tax and regulatory requirements.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the UK or EU, we process your personal data under one or more of the following lawful bases:

• Contractual Necessity: To perform a contract with you (e.g., provide tutoring or consultancy).
• Legal Obligation: To comply with tax, accounting, and regulatory obligations.
• Legitimate Interests: To operate and improve our services, prevent fraud, and ensure network security.
• Consent: When you opt-in to receive newsletters or marketing updates.

4. Sharing of Information

We do not sell or rent your information. We may share your data only with:

• Service Providers: Payment processors, IT hosting, communication platforms.
• Tutors/Consultants: Where necessary to deliver agreed services.
• Legal Authorities: If required by law, court order, or regulatory request.
• Business Transfers: In case of merger, acquisition, or sale of assets.

5. Data Retention

• We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Financial records may be retained for up to 7 years for compliance purposes.

6. Data Security

• We implement appropriate technical, organizational, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is fully secure, and we cannot guarantee absolute security.

7. International Data Transfers

• If you access our services outside the UK, EU, or your jurisdiction, your data may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards (such as Standard Contractual Clauses) where required.

8. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent (where applicable).
• Request data portability.
• Lodge a complaint with a supervisory authority.

9. Cookies & Tracking

• We may use cookies, pixels, and analytics tools to enhance your browsing experience. You can manage or disable cookies in your browser settings.

10. Third-Party Links

• Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

• We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly.